15.0202 Utility service—Termination—Procedure.

Cite as [A.S.C.A. § 15.0202]

(a) A public utility may not terminate service to a consumer whose account is not delinquent without the consumer’s consent. Prior to terminating power, water, telephone, or telegraph services to a consumer whose account is delinquent, a public utility shall serve notice. The notice must include the name, address, and telephone number of the public utility and the name of a person employed by the public utility for the consumer to contact for additional billing or payment information. The notice must include, in bold face print, a message to the effect that service will be terminated after 10 working days from the date of the notice’s postmark or from the date the termination notice is posted on the structure where the delinquent account is metered.

(b) A notice of termination of service by a public utility on a consumer must be accomplished by first class mail or by attaching a copy of the notice in a conspicuous place on the structure where the delinquent account is metered.

History: 1983, PL 18-4 § 2.